Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 01894
VM0001894Silvermember1894@example.test · +601110001894 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
1,362
Current loyalty balance
Lifetime Spend
RM 1,704
Across 38 visits
Total Visits
38
Since 2024-11-19
Average Order Value
RM 36
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,362 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 8
Outlet purchase
2026-09-04 · Member activity · RM 27.00
App session
2026-08-23 · OPLUMO Outlet 8
Points credited
2026-08-11 · Member activity · RM 30.60
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 8
Outlet purchase
2026-07-18 · Member activity · RM 34.20
Points credited
2026-07-06 · OPLUMO Outlet 8
Outlet purchase
2026-06-24 · Member activity · RM 37.80