Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18934
VM0018934Goldmember18934@example.test · +601110018934 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
3,096
Current loyalty balance
Lifetime Spend
RM 3,871
Across 37 visits
Total Visits
37
Since 2024-12-11
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,096 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 14
Outlet purchase
2026-09-08 · Member activity · RM 71.25
App session
2026-08-27 · OPLUMO Outlet 14
Points credited
2026-08-15 · Member activity · RM 80.75
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 14
Outlet purchase
2026-07-22 · Member activity · RM 90.25
Points credited
2026-07-10 · OPLUMO Outlet 14
Outlet purchase
2026-06-28 · Member activity · RM 99.75