Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18933
VM0018933Silvermember18933@example.test · +601110018933 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,154
Current loyalty balance
Lifetime Spend
RM 1,443
Across 15 visits
Total Visits
15
Since 2025-12-17
Average Order Value
RM 109
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,154 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 13
Outlet purchase
2026-08-14 · Member activity · RM 81.75
App session
2026-08-02 · OPLUMO Outlet 13
Points credited
2026-07-21 · Member activity · RM 92.65
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 103.55
Points credited
2026-06-15 · OPLUMO Outlet 13
Outlet purchase
2026-06-03 · Member activity · RM 114.45