Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18924
VM0018924Silvermember18924@example.test · +601110018924 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,530
Current loyalty balance
Lifetime Spend
RM 1,913
Across 36 visits
Total Visits
36
Since 2024-10-07
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
102d
2026-06-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,530 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 4
Outlet purchase
2026-06-17 · Member activity · RM 38.25
App session
2026-06-05 · OPLUMO Outlet 4
Points credited
2026-05-24 · Member activity · RM 43.35
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 4
Outlet purchase
2026-04-30 · Member activity · RM 48.45
Points credited
2026-04-18 · OPLUMO Outlet 4
Outlet purchase
2026-04-06 · Member activity · RM 53.55