Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00189
VM0000189Membermember189@example.test · +601110000189 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
198
Current loyalty balance
Lifetime Spend
RM 249
Across 2 visits
Total Visits
2
Since 2026-06-14
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
198 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 3
Outlet purchase
2026-06-20 · Member activity · RM 105.75
App session
2026-06-08 · OPLUMO Outlet 3
Points credited
2026-05-27 · Member activity · RM 119.85
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 3
Outlet purchase
2026-05-03 · Member activity · RM 133.95
Points credited
2026-04-21 · OPLUMO Outlet 3
Outlet purchase
2026-04-09 · Member activity · RM 148.05