Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18885
VM0018885Membermember18885@example.test · +601110018885 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
82
Current loyalty balance
Lifetime Spend
RM 104
Across 1 visits
Total Visits
1
Since 2026-09-01
Average Order Value
RM 96
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
20d
2026-09-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
82 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-19 · OPLUMO Outlet 16
Outlet purchase
2026-09-07 · Member activity · RM 72.00
App session
2026-08-26 · OPLUMO Outlet 16
Points credited
2026-08-14 · Member activity · RM 81.60
Win-back campaign delivered
2026-08-02 · OPLUMO Outlet 16
Outlet purchase
2026-07-21 · Member activity · RM 91.20
Points credited
2026-07-09 · OPLUMO Outlet 16
Outlet purchase
2026-06-27 · Member activity · RM 100.80