Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K1
Kavitha 18869
VM0018869Silvermember18869@example.test · +601110018869 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,741
Current loyalty balance
Lifetime Spend
RM 2,177
Across 21 visits
Total Visits
21
Since 2025-09-08
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,741 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 17
Outlet purchase
2026-08-22 · Member activity · RM 66.75
App session
2026-08-10 · OPLUMO Outlet 17
Points credited
2026-07-29 · Member activity · RM 75.65
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 17
Outlet purchase
2026-07-05 · Member activity · RM 84.55
Points credited
2026-06-23 · OPLUMO Outlet 17
Outlet purchase
2026-06-11 · Member activity · RM 93.45