Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M1
Michelle 18851
VM0018851Goldmember18851@example.test · +601110018851 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
3,794
Current loyalty balance
Lifetime Spend
RM 4,744
Across 33 visits
Total Visits
33
Since 2025-02-17
Average Order Value
RM 148
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
23d
2026-09-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,794 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-16 · OPLUMO Outlet 16
Outlet purchase
2026-09-04 · Member activity · RM 111.00
App session
2026-08-23 · OPLUMO Outlet 16
Points credited
2026-08-11 · Member activity · RM 125.80
Win-back campaign delivered
2026-07-30 · OPLUMO Outlet 16
Outlet purchase
2026-07-18 · Member activity · RM 140.60
Points credited
2026-07-06 · OPLUMO Outlet 16
Outlet purchase
2026-06-24 · Member activity · RM 155.40