Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01885
VM0001885Silvermember1885@example.test · +601110001885 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,033
Current loyalty balance
Lifetime Spend
RM 2,541
Across 33 visits
Total Visits
33
Since 2025-02-25
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,033 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 16
Outlet purchase
2026-09-12 · Member activity · RM 52.50
App session
2026-08-31 · OPLUMO Outlet 16
Points credited
2026-08-19 · Member activity · RM 59.50
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 16
Outlet purchase
2026-07-26 · Member activity · RM 66.50
Points credited
2026-07-14 · OPLUMO Outlet 16
Outlet purchase
2026-07-02 · Member activity · RM 73.50