Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18846
VM0018846Platinummember18846@example.test · +601110018846 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted Out
Points Balance
5,135
Current loyalty balance
Lifetime Spend
RM 6,419
Across 37 visits
Total Visits
37
Since 2024-12-27
Average Order Value
RM 139
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,135 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 11
Outlet purchase
2026-09-24 · Member activity · RM 104.25
App session
2026-09-12 · OPLUMO Outlet 11
Points credited
2026-08-31 · Member activity · RM 118.15
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 11
Outlet purchase
2026-08-07 · Member activity · RM 132.05
Points credited
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 145.95