Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 18831
VM0018831Membermember18831@example.test · +601110018831 · Preferred outlet: OPLUMO Outlet 13
Birthday SoonLunch
Consent Status
Opted In
Points Balance
556
Current loyalty balance
Lifetime Spend
RM 696
Across 6 visits
Total Visits
6
Since 2026-06-22
Average Order Value
RM 100
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
556 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 13
Outlet purchase
2026-09-08 · Member activity · RM 75.00
App session
2026-08-27 · OPLUMO Outlet 13
Points credited
2026-08-15 · Member activity · RM 85.00
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 13
Outlet purchase
2026-07-22 · Member activity · RM 95.00
Points credited
2026-07-10 · OPLUMO Outlet 13
Outlet purchase
2026-06-28 · Member activity · RM 105.00