Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18829
VM0018829Membermember18829@example.test · +601110018829 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
82
Current loyalty balance
Lifetime Spend
RM 103
Across 3 visits
Total Visits
3
Since 2026-04-14
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
82 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 11
Outlet purchase
2026-05-08 · Member activity · RM 23.25
App session
2026-04-26 · OPLUMO Outlet 11
Points credited
2026-04-14 · Member activity · RM 26.35
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 11
Outlet purchase
2026-03-21 · Member activity · RM 29.45
Points credited
2026-03-09 · OPLUMO Outlet 11
Outlet purchase
2026-02-25 · Member activity · RM 32.55