Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 18807
VM0018807Goldmember18807@example.test · +601110018807 · Preferred outlet: OPLUMO Outlet 6
Birthday SoonLunch
Consent Status
Opted In
Points Balance
2,589
Current loyalty balance
Lifetime Spend
RM 3,237
Across 33 visits
Total Visits
33
Since 2025-03-06
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,589 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 6
Outlet purchase
2026-09-21 · Member activity · RM 95.25
App session
2026-09-09 · OPLUMO Outlet 6
Points credited
2026-08-28 · Member activity · RM 107.95
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 6
Outlet purchase
2026-08-04 · Member activity · RM 120.65
Points credited
2026-07-23 · OPLUMO Outlet 6
Outlet purchase
2026-07-11 · Member activity · RM 133.35