Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18802
VM0018802Silvermember18802@example.test · +601110018802 · Preferred outlet: OPLUMO Outlet 1
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,603
Current loyalty balance
Lifetime Spend
RM 2,004
Across 38 visits
Total Visits
38
Since 2024-06-21
Average Order Value
RM 64
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
174d
2026-04-18
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,603 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 1
Outlet purchase
2026-04-06 · Member activity · RM 48.00
App session
2026-03-25 · OPLUMO Outlet 1
Points credited
2026-03-13 · Member activity · RM 54.40
Win-back campaign delivered
2026-03-01 · OPLUMO Outlet 1
Outlet purchase
2026-02-17 · Member activity · RM 60.80
Points credited
2026-02-05 · OPLUMO Outlet 1
Outlet purchase
2026-01-24 · Member activity · RM 67.20