Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 18796
VM0018796Platinummember18796@example.test · +601110018796 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,210
Current loyalty balance
Lifetime Spend
RM 6,513
Across 44 visits
Total Visits
44
Since 2024-08-18
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,210 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 12
Outlet purchase
2026-09-19 · Member activity · RM 102.75
App session
2026-09-07 · OPLUMO Outlet 12
Points credited
2026-08-26 · Member activity · RM 116.45
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 12
Outlet purchase
2026-08-02 · Member activity · RM 130.15
Points credited
2026-07-21 · OPLUMO Outlet 12
Outlet purchase
2026-07-09 · Member activity · RM 143.85