Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18793
VM0018793Membermember18793@example.test · +601110018793 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
71
Current loyalty balance
Lifetime Spend
RM 90
Across 2 visits
Total Visits
2
Since 2026-08-25
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
27d
2026-09-12
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
71 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 9
Outlet purchase
2026-08-31 · Member activity · RM 29.25
App session
2026-08-19 · OPLUMO Outlet 9
Points credited
2026-08-07 · Member activity · RM 33.15
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 37.05
Points credited
2026-07-02 · OPLUMO Outlet 9
Outlet purchase
2026-06-20 · Member activity · RM 40.95