Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18792
VM0018792Membermember18792@example.test · +601110018792 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
697
Current loyalty balance
Lifetime Spend
RM 872
Across 23 visits
Total Visits
23
Since 2025-06-18
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
82d
2026-07-19
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
697 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 8
Outlet purchase
2026-07-07 · Member activity · RM 29.25
App session
2026-06-25 · OPLUMO Outlet 8
Points credited
2026-06-13 · Member activity · RM 33.15
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 8
Outlet purchase
2026-05-20 · Member activity · RM 37.05
Points credited
2026-05-08 · OPLUMO Outlet 8
Outlet purchase
2026-04-26 · Member activity · RM 40.95