Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 18788
VM0018788Silvermember18788@example.test · +601110018788 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,028
Current loyalty balance
Lifetime Spend
RM 1,286
Across 41 visits
Total Visits
41
Since 2024-10-13
Average Order Value
RM 34
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,028 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 4
Outlet purchase
2026-09-21 · Member activity · RM 25.50
App session
2026-09-09 · OPLUMO Outlet 4
Points credited
2026-08-28 · Member activity · RM 28.90
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 4
Outlet purchase
2026-08-04 · Member activity · RM 32.30
Points credited
2026-07-23 · OPLUMO Outlet 4
Outlet purchase
2026-07-11 · Member activity · RM 35.70