Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18778
VM0018778Membermember18778@example.test · +601110018778 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
817
Current loyalty balance
Lifetime Spend
RM 1,022
Across 25 visits
Total Visits
25
Since 2025-02-07
Average Order Value
RM 43
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
817 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 11
Outlet purchase
2026-04-03 · Member activity · RM 32.25
App session
2026-03-22 · OPLUMO Outlet 11
Points credited
2026-03-10 · Member activity · RM 36.55
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 11
Outlet purchase
2026-02-14 · Member activity · RM 40.85
Points credited
2026-02-02 · OPLUMO Outlet 11
Outlet purchase
2026-01-21 · Member activity · RM 45.15