Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 18775
VM0018775Silvermember18775@example.test · +601110018775 · Preferred outlet: OPLUMO Outlet 8
Birthday SoonLunch
Consent Status
Opted In
Points Balance
1,369
Current loyalty balance
Lifetime Spend
RM 1,712
Across 15 visits
Total Visits
15
Since 2026-01-24
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,369 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 8
Outlet purchase
2026-09-21 · Member activity · RM 105.75
App session
2026-09-09 · OPLUMO Outlet 8
Points credited
2026-08-28 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 8
Outlet purchase
2026-08-04 · Member activity · RM 133.95
Points credited
2026-07-23 · OPLUMO Outlet 8
Outlet purchase
2026-07-11 · Member activity · RM 148.05