Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18774
VM0018774Membermember18774@example.test · +601110018774 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
617
Current loyalty balance
Lifetime Spend
RM 772
Across 11 visits
Total Visits
11
Since 2025-12-03
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
617 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 7
Outlet purchase
2026-05-20 · Member activity · RM 42.75
App session
2026-05-08 · OPLUMO Outlet 7
Points credited
2026-04-26 · Member activity · RM 48.45
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 7
Outlet purchase
2026-04-02 · Member activity · RM 54.15
Points credited
2026-03-21 · OPLUMO Outlet 7
Outlet purchase
2026-03-09 · Member activity · RM 59.85