Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Arun 18772
VM0018772Membermember18772@example.test · +601110018772 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
458
Current loyalty balance
Lifetime Spend
RM 573
Across 3 visits
Total Visits
3
Since 2026-08-30
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
458 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 5
Outlet purchase
2026-09-23 · Member activity · RM 114.75
App session
2026-09-11 · OPLUMO Outlet 5
Points credited
2026-08-30 · Member activity · RM 130.05
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 5
Outlet purchase
2026-08-06 · Member activity · RM 145.35
Points credited
2026-07-25 · OPLUMO Outlet 5
Outlet purchase
2026-07-13 · Member activity · RM 160.65