Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H1
Hakim 18764
VM0018764Membermember18764@example.test · +601110018764 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
553
Current loyalty balance
Lifetime Spend
RM 692
Across 8 visits
Total Visits
8
Since 2026-05-15
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
21d
2026-09-18
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
553 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 14
Outlet purchase
2026-09-06 · Member activity · RM 57.75
App session
2026-08-25 · OPLUMO Outlet 14
Points credited
2026-08-13 · Member activity · RM 65.45
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 14
Outlet purchase
2026-07-20 · Member activity · RM 73.15
Points credited
2026-07-08 · OPLUMO Outlet 14
Outlet purchase
2026-06-26 · Member activity · RM 80.85