Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18757
VM0018757Goldmember18757@example.test · +601110018757 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,557
Current loyalty balance
Lifetime Spend
RM 4,447
Across 29 visits
Total Visits
29
Since 2024-12-20
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,557 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 7
Outlet purchase
2026-04-26 · Member activity · RM 98.25
App session
2026-04-14 · OPLUMO Outlet 7
Points credited
2026-04-02 · Member activity · RM 111.35
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 7
Outlet purchase
2026-03-09 · Member activity · RM 124.45
Points credited
2026-02-25 · OPLUMO Outlet 7
Outlet purchase
2026-02-13 · Member activity · RM 137.55