Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 18751
VM0018751Membermember18751@example.test · +601110018751 · Preferred outlet: OPLUMO Outlet 1
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
673
Current loyalty balance
Lifetime Spend
RM 841
Across 18 visits
Total Visits
18
Since 2025-11-25
Average Order Value
RM 51
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
673 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 1
Outlet purchase
2026-09-15 · Member activity · RM 38.25
App session
2026-09-03 · OPLUMO Outlet 1
Points credited
2026-08-22 · Member activity · RM 43.35
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 1
Outlet purchase
2026-07-29 · Member activity · RM 48.45
Points credited
2026-07-17 · OPLUMO Outlet 1
Outlet purchase
2026-07-05 · Member activity · RM 53.55