Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18750
VM0018750Silvermember18750@example.test · +601110018750 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
1,023
Current loyalty balance
Lifetime Spend
RM 1,280
Across 20 visits
Total Visits
20
Since 2025-06-06
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,023 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 17
Outlet purchase
2026-05-02 · Member activity · RM 61.50
App session
2026-04-20 · OPLUMO Outlet 17
Points credited
2026-04-08 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 17
Outlet purchase
2026-03-15 · Member activity · RM 77.90
Points credited
2026-03-03 · OPLUMO Outlet 17
Outlet purchase
2026-02-19 · Member activity · RM 86.10