Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18741
VM0018741Membermember18741@example.test · +601110018741 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
676
Current loyalty balance
Lifetime Spend
RM 845
Across 6 visits
Total Visits
6
Since 2026-06-01
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
40d
2026-08-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
676 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 8
Outlet purchase
2026-08-18 · Member activity · RM 129.75
App session
2026-08-06 · OPLUMO Outlet 8
Points credited
2026-07-25 · Member activity · RM 147.05
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 8
Outlet purchase
2026-07-01 · Member activity · RM 164.35
Points credited
2026-06-19 · OPLUMO Outlet 8
Outlet purchase
2026-06-07 · Member activity · RM 181.65