Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01873
VM0001873Goldmember1873@example.test · +601110001873 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,434
Current loyalty balance
Lifetime Spend
RM 4,293
Across 45 visits
Total Visits
45
Since 2024-03-28
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,434 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 4
Outlet purchase
2026-05-17 · Member activity · RM 83.25
App session
2026-05-05 · OPLUMO Outlet 4
Points credited
2026-04-23 · Member activity · RM 94.35
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 4
Outlet purchase
2026-03-30 · Member activity · RM 105.45
Points credited
2026-03-18 · OPLUMO Outlet 4
Outlet purchase
2026-03-06 · Member activity · RM 116.55