Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 18715
VM0018715Membermember18715@example.test · +601110018715 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
400
Current loyalty balance
Lifetime Spend
RM 501
Across 6 visits
Total Visits
6
Since 2026-06-16
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
25d
2026-09-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
400 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 16
Outlet purchase
2026-09-02 · Member activity · RM 64.50
App session
2026-08-21 · OPLUMO Outlet 16
Points credited
2026-08-09 · Member activity · RM 73.10
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 16
Outlet purchase
2026-07-16 · Member activity · RM 81.70
Points credited
2026-07-04 · OPLUMO Outlet 16
Outlet purchase
2026-06-22 · Member activity · RM 90.30