Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18708
VM0018708Silvermember18708@example.test · +601110018708 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,234
Current loyalty balance
Lifetime Spend
RM 1,543
Across 23 visits
Total Visits
23
Since 2025-08-18
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
21d
2026-09-18
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,234 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-18 · OPLUMO Outlet 9
Outlet purchase
2026-09-06 · Member activity · RM 51.00
App session
2026-08-25 · OPLUMO Outlet 9
Points credited
2026-08-13 · Member activity · RM 57.80
Win-back campaign delivered
2026-08-01 · OPLUMO Outlet 9
Outlet purchase
2026-07-20 · Member activity · RM 64.60
Points credited
2026-07-08 · OPLUMO Outlet 9
Outlet purchase
2026-06-26 · Member activity · RM 71.40