Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 18699
VM0018699Silvermember18699@example.test · +601110018699 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
1,151
Current loyalty balance
Lifetime Spend
RM 1,439
Across 15 visits
Total Visits
15
Since 2025-12-19
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,151 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 17
Outlet purchase
2026-08-16 · Member activity · RM 95.25
App session
2026-08-04 · OPLUMO Outlet 17
Points credited
2026-07-23 · Member activity · RM 107.95
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 17
Outlet purchase
2026-06-29 · Member activity · RM 120.65
Points credited
2026-06-17 · OPLUMO Outlet 17
Outlet purchase
2026-06-05 · Member activity · RM 133.35