Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18696
VM0018696Silvermember18696@example.test · +601110018696 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
1,304
Current loyalty balance
Lifetime Spend
RM 1,630
Across 38 visits
Total Visits
38
Since 2024-08-23
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
111d
2026-06-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,304 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 14
Outlet purchase
2026-06-08 · Member activity · RM 28.50
App session
2026-05-27 · OPLUMO Outlet 14
Points credited
2026-05-15 · Member activity · RM 32.30
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 14
Outlet purchase
2026-04-21 · Member activity · RM 36.10
Points credited
2026-04-09 · OPLUMO Outlet 14
Outlet purchase
2026-03-28 · Member activity · RM 39.90