Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J1
Jason 18694
VM0018694Silvermember18694@example.test · +601110018694 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
2,256
Current loyalty balance
Lifetime Spend
RM 2,821
Across 16 visits
Total Visits
16
Since 2025-09-27
Average Order Value
RM 167
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
107d
2026-06-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,256 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 12
Outlet purchase
2026-06-12 · Member activity · RM 125.25
App session
2026-05-31 · OPLUMO Outlet 12
Points credited
2026-05-19 · Member activity · RM 141.95
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 12
Outlet purchase
2026-04-25 · Member activity · RM 158.65
Points credited
2026-04-13 · OPLUMO Outlet 12
Outlet purchase
2026-04-01 · Member activity · RM 175.35