Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Sarah 18691
VM0018691Membermember18691@example.test · +601110018691 · Preferred outlet: OPLUMO Outlet 9
WeekendApp User
Consent Status
Opted In
Points Balance
806
Current loyalty balance
Lifetime Spend
RM 1,008
Across 20 visits
Total Visits
20
Since 2025-05-09
Average Order Value
RM 53
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
806 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 9
Outlet purchase
2026-04-04 · Member activity · RM 39.75
App session
2026-03-23 · OPLUMO Outlet 9
Points credited
2026-03-11 · Member activity · RM 45.05
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 9
Outlet purchase
2026-02-15 · Member activity · RM 50.35
Points credited
2026-02-03 · OPLUMO Outlet 9
Outlet purchase
2026-01-22 · Member activity · RM 55.65