Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 01869
VM0001869Platinummember1869@example.test · +601110001869 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,875
Current loyalty balance
Lifetime Spend
RM 6,094
Across 34 visits
Total Visits
34
Since 2024-09-21
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
4,875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 17
Outlet purchase
2026-04-26 · Member activity · RM 128.25
App session
2026-04-14 · OPLUMO Outlet 17
Points credited
2026-04-02 · Member activity · RM 145.35
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 17
Outlet purchase
2026-03-09 · Member activity · RM 162.45
Points credited
2026-02-25 · OPLUMO Outlet 17
Outlet purchase
2026-02-13 · Member activity · RM 179.55