Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18684
VM0018684Silvermember18684@example.test · +601110018684 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,439
Current loyalty balance
Lifetime Spend
RM 1,799
Across 32 visits
Total Visits
32
Since 2024-10-20
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,439 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 2
Outlet purchase
2026-04-19 · Member activity · RM 34.50
App session
2026-04-07 · OPLUMO Outlet 2
Points credited
2026-03-26 · Member activity · RM 39.10
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 2
Outlet purchase
2026-03-02 · Member activity · RM 43.70
Points credited
2026-02-18 · OPLUMO Outlet 2
Outlet purchase
2026-02-06 · Member activity · RM 48.30