Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S1
Siti 18673
VM0018673Goldmember18673@example.test · +601110018673 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
2,609
Current loyalty balance
Lifetime Spend
RM 3,262
Across 30 visits
Total Visits
30
Since 2024-11-17
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,609 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 8
Outlet purchase
2026-04-11 · Member activity · RM 99.75
App session
2026-03-30 · OPLUMO Outlet 8
Points credited
2026-03-18 · Member activity · RM 113.05
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 8
Outlet purchase
2026-02-22 · Member activity · RM 126.35
Points credited
2026-02-10 · OPLUMO Outlet 8
Outlet purchase
2026-01-29 · Member activity · RM 139.65