Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18672
VM0018672Silvermember18672@example.test · +601110018672 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,391
Current loyalty balance
Lifetime Spend
RM 1,739
Across 45 visits
Total Visits
45
Since 2024-02-26
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 7
Outlet purchase
2026-04-16 · Member activity · RM 31.50
App session
2026-04-04 · OPLUMO Outlet 7
Points credited
2026-03-23 · Member activity · RM 35.70
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 7
Outlet purchase
2026-02-27 · Member activity · RM 39.90
Points credited
2026-02-15 · OPLUMO Outlet 7
Outlet purchase
2026-02-03 · Member activity · RM 44.10