Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 01867
VM0001867Platinummember1867@example.test · +601110001867 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted Out
Points Balance
5,474
Current loyalty balance
Lifetime Spend
RM 6,843
Across 33 visits
Total Visits
33
Since 2025-01-27
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,474 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 15
Outlet purchase
2026-08-14 · Member activity · RM 126.75
App session
2026-08-02 · OPLUMO Outlet 15
Points credited
2026-07-21 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 15
Outlet purchase
2026-06-27 · Member activity · RM 160.55
Points credited
2026-06-15 · OPLUMO Outlet 15
Outlet purchase
2026-06-03 · Member activity · RM 177.45