Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 01865
VM0001865Silvermember1865@example.test · +601110001865 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
1,734
Current loyalty balance
Lifetime Spend
RM 2,169
Across 40 visits
Total Visits
40
Since 2024-10-27
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,734 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 13
Outlet purchase
2026-09-17 · Member activity · RM 33.00
App session
2026-09-05 · OPLUMO Outlet 13
Points credited
2026-08-24 · Member activity · RM 37.40
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 13
Outlet purchase
2026-07-31 · Member activity · RM 41.80
Points credited
2026-07-19 · OPLUMO Outlet 13
Outlet purchase
2026-07-07 · Member activity · RM 46.20