Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 01864
VM0001864Goldmember1864@example.test · +601110001864 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
3,930
Current loyalty balance
Lifetime Spend
RM 4,913
Across 35 visits
Total Visits
35
Since 2024-09-05
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
152d
2026-05-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,930 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 12
Outlet purchase
2026-04-28 · Member activity · RM 119.25
App session
2026-04-16 · OPLUMO Outlet 12
Points credited
2026-04-04 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-23 · OPLUMO Outlet 12
Outlet purchase
2026-03-11 · Member activity · RM 151.05
Points credited
2026-02-27 · OPLUMO Outlet 12
Outlet purchase
2026-02-15 · Member activity · RM 166.95