Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18636
VM0018636Membermember18636@example.test · +601110018636 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
209
Current loyalty balance
Lifetime Spend
RM 262
Across 5 visits
Total Visits
5
Since 2026-07-19
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
10d
2026-09-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
209 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 5
Outlet purchase
2026-09-17 · Member activity · RM 47.25
App session
2026-09-05 · OPLUMO Outlet 5
Points credited
2026-08-24 · Member activity · RM 53.55
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 5
Outlet purchase
2026-07-31 · Member activity · RM 59.85
Points credited
2026-07-19 · OPLUMO Outlet 5
Outlet purchase
2026-07-07 · Member activity · RM 66.15