Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18624
VM0018624Silvermember18624@example.test · +601110018624 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
2,111
Current loyalty balance
Lifetime Spend
RM 2,639
Across 32 visits
Total Visits
32
Since 2024-12-04
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
116d
2026-06-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,111 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-15 · OPLUMO Outlet 10
Outlet purchase
2026-06-03 · Member activity · RM 64.50
App session
2026-05-22 · OPLUMO Outlet 10
Points credited
2026-05-10 · Member activity · RM 73.10
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 10
Outlet purchase
2026-04-16 · Member activity · RM 81.70
Points credited
2026-04-04 · OPLUMO Outlet 10
Outlet purchase
2026-03-23 · Member activity · RM 90.30