Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 01862
VM0001862Platinummember1862@example.test · +601110001862 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted In
Points Balance
5,435
Current loyalty balance
Lifetime Spend
RM 6,795
Across 37 visits
Total Visits
37
Since 2024-11-21
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,435 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 10
Outlet purchase
2026-08-19 · Member activity · RM 134.25
App session
2026-08-07 · OPLUMO Outlet 10
Points credited
2026-07-26 · Member activity · RM 152.15
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 10
Outlet purchase
2026-07-02 · Member activity · RM 170.05
Points credited
2026-06-20 · OPLUMO Outlet 10
Outlet purchase
2026-06-08 · Member activity · RM 187.95