Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 18614
VM0018614Goldmember18614@example.test · +601110018614 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
3,930
Current loyalty balance
Lifetime Spend
RM 4,913
Across 39 visits
Total Visits
39
Since 2024-10-11
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,930 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 17
Outlet purchase
2026-08-14 · Member activity · RM 118.50
App session
2026-08-02 · OPLUMO Outlet 17
Points credited
2026-07-21 · Member activity · RM 134.30
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 17
Outlet purchase
2026-06-27 · Member activity · RM 150.10
Points credited
2026-06-15 · OPLUMO Outlet 17
Outlet purchase
2026-06-03 · Member activity · RM 165.90