Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18612
VM0018612Goldmember18612@example.test · +601110018612 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,901
Current loyalty balance
Lifetime Spend
RM 4,877
Across 35 visits
Total Visits
35
Since 2025-01-07
Average Order Value
RM 113
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,901 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 15
Outlet purchase
2026-08-30 · Member activity · RM 84.75
App session
2026-08-18 · OPLUMO Outlet 15
Points credited
2026-08-06 · Member activity · RM 96.05
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 15
Outlet purchase
2026-07-13 · Member activity · RM 107.35
Points credited
2026-07-01 · OPLUMO Outlet 15
Outlet purchase
2026-06-19 · Member activity · RM 118.65