Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 01861
VM0001861Silvermember1861@example.test · +601110001861 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,351
Current loyalty balance
Lifetime Spend
RM 2,939
Across 36 visits
Total Visits
36
Since 2024-08-19
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
151d
2026-05-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,351 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 9
Outlet purchase
2026-04-29 · Member activity · RM 61.50
App session
2026-04-17 · OPLUMO Outlet 9
Points credited
2026-04-05 · Member activity · RM 69.70
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 9
Outlet purchase
2026-03-12 · Member activity · RM 77.90
Points credited
2026-02-28 · OPLUMO Outlet 9
Outlet purchase
2026-02-16 · Member activity · RM 86.10