Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N1
Nurul 18609
VM0018609Goldmember18609@example.test · +601110018609 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
3,004
Current loyalty balance
Lifetime Spend
RM 3,756
Across 20 visits
Total Visits
20
Since 2025-09-18
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
44d
2026-08-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,004 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-26 · OPLUMO Outlet 12
Outlet purchase
2026-08-14 · Member activity · RM 117.75
App session
2026-08-02 · OPLUMO Outlet 12
Points credited
2026-07-21 · Member activity · RM 133.45
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 12
Outlet purchase
2026-06-27 · Member activity · RM 149.15
Points credited
2026-06-15 · OPLUMO Outlet 12
Outlet purchase
2026-06-03 · Member activity · RM 164.85