Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A1
Aiman 18600
VM0018600Membermember18600@example.test · +601110018600 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
435
Current loyalty balance
Lifetime Spend
RM 545
Across 5 visits
Total Visits
5
Since 2026-03-09
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
435 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 3
Outlet purchase
2026-05-08 · Member activity · RM 66.00
App session
2026-04-26 · OPLUMO Outlet 3
Points credited
2026-04-14 · Member activity · RM 74.80
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 3
Outlet purchase
2026-03-21 · Member activity · RM 83.60
Points credited
2026-03-09 · OPLUMO Outlet 3
Outlet purchase
2026-02-25 · Member activity · RM 92.40