Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D1
Daniel 18594
VM0018594Silvermember18594@example.test · +601110018594 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,199
Current loyalty balance
Lifetime Spend
RM 2,749
Across 43 visits
Total Visits
43
Since 2024-05-31
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
105d
2026-06-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,199 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 14
Outlet purchase
2026-06-14 · Member activity · RM 62.25
App session
2026-06-02 · OPLUMO Outlet 14
Points credited
2026-05-21 · Member activity · RM 70.55
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 14
Outlet purchase
2026-04-27 · Member activity · RM 78.85
Points credited
2026-04-15 · OPLUMO Outlet 14
Outlet purchase
2026-04-03 · Member activity · RM 87.15